At Vibras Andinas, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make purchases, or connect with us.

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Information We Collect

 

We may collect the following types of information when you interact with us:

• Personal Information: such as your name, email address, phone number, and shipping details when you place an order or send an inquiry.

• Payment Information: when you purchase items or book ceremonies. All payment details are processed securely through trusted third-party payment providers. We do not store your credit card information.

• Communication Records: including emails, inquiries, and messages you send us.

• Website Usage Data: such as browsing activity and preferences, to help us improve our services.​

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How We Use Your Information

 

Your information is used only for:

• Processing and fulfilling orders or bookings.

• Responding to inquiries and providing customer support.

• Sending updates about events, products, and services (if you opt in).

• Improving our website, services, and customer experience.

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Protecting Your Information

 

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Payment details are encrypted and handled only by secure, verified payment processors.

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Sharing Your Information

 

We do not sell, rent, or trade your personal information. We may share limited data with trusted service providers (such as shipping carriers or payment processors) only as necessary to complete your order or service.

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Your Rights

 

You may request access to, correction of, or deletion of your personal information at any time by contacting us at vibrasandinasancestral@gmail.com.

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Updates to this Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised date.

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Effective Date: September 2025

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